Local news
Lambton Road Medical Practice - October 2016
Newsletter - Written by patients for patients
PPG Members: Judith Brodie (Chair), Elsa Browne, Marilyn Frampton, Clare Gummett, Clare Pickard, Ian Ritchie, Marie Robertson, Elizabeth Savidge and Peter West
CARE QUALITY COMMISSION REPORT
We mentioned in our last bulletin (April 2016, no 17) that the Practice was having an inspection visit from the Care Quality Commission (CQC). Their report, which has been published, commented very well on the care given by LRMP. We send our warm congratulations to the Practice. If you have internet access you can find the report here: http://www.cqc.org.uk/location/1-555730049
PRACTICE NEWSLETTER
Edition 2 (June 2016) of the Practice Newsletter is now available online and in Reception in the racks on the wall. It contains excellent information for patients including details of the mobile app:
http://merton.healthhelpnow-nhs.net relating specifically to Merton. The Practice plans to produce a Newsletter every three/four months, and we will continue with our PPG Newsletter, as appropriate, in between publication of the Practice edition. The Practice newsletter will cover staff changes, and has plans well in hand to replace staff leaving. In a future edition it will explain how the Lambton Road Practice is part of Grafton Medical Partners.
PRACTICE WEBSITE
Full information on how to make appointments and request repeat prescriptions online, if you so wish, can be found on the Practice website. This website has some good links and the Practice is keen to ensure this page is relevant to patients and to useful organisations. Do you have any suggestions for inclusion?
http://www.lambtonroadmedical.nhs.uk/useful-links.55575.htm
STAFF MOVEMENTS
Dr Ruth Goldsmith has left the Practice. On behalf of patients we would like to thank her for her excellent attention to us. Her caring nature at all times was much appreciated by many patients, and we wish her well for the future.
We welcome Nurse Tippy who has joined the Practice as one of the lead nurses replacing Nurse Louise who had been with us (both at LRMP and the previous Pepys Road surgery) for many years. We also thank Louise on behalf of patients for her care,much appreciated, over a long time.
Patient Participation Group
Each year the PPG has a focus and this year we are concentrating our attention, in conjunction with the Practice, on self-care – better ways in which we might take health initiatives on behalf of ourselves - though not as a replacement to seeing a doctor face to face. Online facilities The PPG is planning how best to support patients to use the online facility – if they wish - to make appointments and request repeat prescriptions online. If you can think of any further ways we might be of help we would love to hear from you either at lambtonroadppg@hotmail.co.uk or by a note left for us at Reception. We will keep you in touch.